Labour Research December 2023

News

Unions celebrate ticket office victory

Rail unions RMT and TSSA have celebrated the government’s “complete withdrawal” of its plans to close ticket offices.

Passenger watchdogs Transport Focus and London Travelwatch objected to the proposals after an unprecedented 750,000 people responded to public consultations.

The RMT called for an urgent summit with the government, train operating companies, disabled and community organisations, and passenger groups to guarantee the future of ticket offices and station staff jobs to deliver a service that puts passengers before profit.