LRD Booklets February 2019

Tackling bullying and harassment at work - a guide for union reps and workers

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Introduction

Introduction
 [pages 3-4] (649 words)

Bullying and harassment is a top concern for trade union safety reps, second only to stress. The 2018 TUC biennial survey of safety representatives ...
Open access

Chapter 1

1. What is bullying and harassment?
 [ch 1: page 5] (357 words)

To tackle bullying and harassment at work, employers should identify the type of behaviour considered unacceptable and provide examples so that ...
Subscribers only

Examples of unacceptable behaviour
 [ch 1: pages 5-8] (1,075 words)

Bullying and harassment of particular groups of workers
 [ch 1: pages 8-9] (422 words)

Who are the bullies?
 [ch 1: page 9] (213 words)

Homophobic, biphobic and transphobic bullying and harassment 
 [ch 1: pages 10-11] (597 words)

What causes bullying?
 [ch 1: page 12] (265 words)

The cost of bullying 
 [ch 1: page 12] (23 words)

The impact on individuals
 [ch 1: pages 12-13] (429 words)

Impact on union organisation
 [ch 1: page 13] (73 words)

The impact on employers
 [ch 1: page 14] (168 words)

Cost of bullying and harassment in the NHS
 [ch 1: page 14] (120 words)

Industrial action 
 [ch 1: pages 14-15] (224 words)

Chapter 2

2. The scale of bullying and harassment at work
 [ch 2: page 16] (111 words)

Bullying and harassment is among the top five concerns for trade union safety reps, according to the TUC’s 2018 biennial safety reps survey, and ...
Subscribers only

The NHS
 [ch 2: page 16] (309 words)

The civil service
 [ch 2: page 17] (130 words)

Westminster
 [ch 2: pages 17-18] (429 words)

The voluntary sector 
 [ch 2: page 18] (200 words)

Sexual harassment 
 [ch 2: pages 18-21] (1,206 words)

Young workers — TUC survey of third-party harassment
 [ch 2: pages 21-22] (444 words)

Racial harassment and bullying 
 [ch 2: page 22] (348 words)

LGBT+ bullying and harassment
 [ch 2: pages 22-23] (462 words)

Chapter 3

3. The law
 [ch 3: pages 24] (227 words)

While there is often an overlap between the types of behaviour associated with bullying and harassment, there is a difference in the way the law ...
Subscribers only

Health and safety law 
 [ch 3: pages 24-25] (261 words)

Place of safety
 [ch 3: page 25] (267 words)

The employment contract 
 [ch 3: pages 25-26] (466 words)

Constructive dismissal
 [ch 3: page 26] (176 words)

Why a constructive unfair dismissal claim is risky 
 [ch 3: pages 27-28] (394 words)

The Equality Act 2010
 [ch 3: page 28] (67 words)

Harassment 
 [ch 3: pages 28-32] (1,227 words)

Sexual harassment 
 [ch 3: page 32] (188 words)

Women and Equalities Committee inquiry 
 [ch 3: page 32] (163 words)

The employer’s liability for harassment 
 [ch 3: pages 33-35] (1,017 words)

Third party harassment
 [ch 3: page 35] (234 words)

Victimisation 
 [ch 3: pages 35-36] (138 words)

Whistleblowers
 [ch 3: pages 36-37] (438 words)

Trade union victimisation
 [ch 3: page 37] (214 words)

Compensation in the employment tribunal
 [ch 3: page 38] (357 words)

Abolition of tribunal fees 
 [ch 3: page 39] (117 words)

Acas Early Conciliation
 [ch 3: page 39] (64 words)

Time limits
 [ch 3: page 39] (50 words)

High Court personal injury claims 
 [ch 3: pages 39-40] (396 words)

The Protection from Harassment Act 1997
 [ch 3: pages 40-41] (229 words)

Criminal offence
 [ch 3: page 41] (74 words)

Cyberbullying and the criminal law
 [ch 3: page 41] (215 words)

Chapter 4

4. Tackling bullying and harassment 
 [ch 4: page 42] (31 words)

Union reps have an important role in tackling bullying and harassment on both an individual, and more importantly, collective level. 
 ...
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Raising awareness of bullying and harassment
 [ch 4: page 42] (306 words)

Taking a collective approach to tackling bullying and harassment 
 [ch 4: pages 42-45] (1,016 words)

Using an organising approach 
 [ch 4: page 45] (93 words)

Carrying out a survey
 [ch 4: pages 45-46] (284 words)

The role of health and safety reps
 [ch 4: page 46] (200 words)

The role of health and safety risk assessments
 [ch 4: pages 46-47] (520 words)

CSP collective approach to an individual complaint 
 [ch 4: pages 47-48] (342 words)

Unite branch and ‘wide-ranging’ workplace bullying
 [ch 4: pages 48-49] (526 words)

Using the HSE Management Standards for work-related stress
 [ch 4: pages 49-50] (359 words)

Chapter 5

5. Dealing with individual cases of bullying and harassment
 [ch 5: page 51] (148 words)

Dealing with individual cases of bullying and harassment can be difficult, but as the communications union CWU sets out, members are entitled to seek ...
Subscribers only

What can individuals do?
 [ch 5: pages 51-52] (415 words)

What reps can do?
 [ch 5: pages 52-54] (907 words)

Representing a member accused of bullying 
 [ch 5: pages 54-55] (512 words)

What other workers can do 
 [ch 5: pages 55-56] (156 words)

Support for bullied and harassed staff 
 [ch 5: page 56] (343 words)

Tackling bullying and harassment checklist 
 [ch 5: page 57] (110 words)

Chapter 6

6. Working with employers 
 [ch 6: page 58] (58 words)

While this booklet has shown that there are serious problems with bullying and harassment throughout the UK economy, there are also plenty of ...
Subscribers only

Negotiating a policy 
 [ch 6: page 58] (124 words)

What sort of policy? 
 [ch 6: page 58] (108 words)

What a policy should include 
 [ch 6: pages 58-59] (232 words)

Statement of commitment
 [ch 6: page 59] (85 words)

Examples of behaviour
 [ch 6: page 59] (113 words)

Prevention
 [ch 6: pages 59-60] (89 words)

Duties of managers and supervisors
 [ch 6: page 60] (169 words)

Trade union involvement
 [ch 6: page 60] (95 words)

Information and training
 [ch 6: pages 60-61] (250 words)

Complaints procedure
 [ch 6: page 61] (228 words)

Informal action
 [ch 6: page 62] (109 words)

The role of mediation
 [ch 6: pages 62-63] (698 words)

Anti-bullying initiative at the Driver and Vehicle Standards Agency
 [ch 6: page 64] (363 words)

Formal complaints procedure
 [ch 6: pages 65-66] (450 words)

Investigating the complaint
 [ch 6: page 66] (129 words)

Timescales
 [ch 6: page 66] (50 words)

Confidentiality
 [ch 6: pages 66-67] (600 words)

If the complaint is not upheld
 [ch 6: page 68] (112 words)

Counselling
 [ch 6: page 68] (127 words)

Rehabilitation
 [ch 6: page 68] (71 words)

Monitoring
 [ch 6: pages 68-69] (125 words)

National agreements/model policies [ch 6: page 69] (200 words)

Negotiating a policy — checklist 
 [ch 6: page 69] (124 words)

Further information

Further information 
 [pages 70-71] (375 words)

The booklet has drawn on advice on bullying and advice produced by the employment law service Acas, the TUC and individual unions, including the ...
Subscribers only