Dispute over agency workers at Royal Mail


Spontaneous protests took place at the Royal Mail’s Plymouth delivery offices last month after several agency staff were brought in without union agreement. Bob Gibson, outdoor secretary of the CWU union, said it was down to Royal Mail’s “failure to adhere to national agreements”.


After several days of local discussions, a joint commitment to address resourcing problems emerged. Agency workers would not be used without first exhausting all other in-house alternatives — such as overtime or increasing part-time workers’ hours — and in that event, Royal Mail would consult with the CWU.

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