LRD guides and handbook February 2019

Tackling bullying and harassment at work - a guide for union reps and workers

Introduction

Introduction [pages 3-4] (643 words)

Bullying and harassment is a top concern for trade union safety reps, second only to stress. The 2018 TUC biennial survey of safety representatives ...
Open access

Chapter 1

1. What is bullying and harassment? [ch 1: page 5] (352 words)

To tackle bullying and harassment at work, employers should identify the type of behaviour considered unacceptable and provide examples so that ...
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Examples of unacceptable behaviour [ch 1: pages 5-8] (1,053 words)

Bullying and harassment of particular groups of workers [ch 1: pages 8-9] (413 words)

Who are the bullies? [ch 1: page 9] (211 words)

Homophobic, biphobic and transphobic bullying and harassment [ch 1: pages 10-11] (587 words)

What causes bullying? [ch 1: page 12] (256 words)

The cost of bullying [ch 1: page 12] (21 words)

The impact on individuals [ch 1: pages 12-13] (427 words)

Impact on union organisation [ch 1: page 13] (71 words)

The impact on employers [ch 1: page 14] (159 words)

Cost of bullying and harassment in the NHS [ch 1: page 14] (119 words)

Industrial action [ch 1: pages 14-15] (222 words)

Chapter 2

2. The scale of bullying and harassment at work [ch 2: page 16] (110 words)

Bullying and harassment is among the top five concerns for trade union safety reps, according to the TUC’s 2018 biennial safety reps survey, and ...
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The NHS [ch 2: page 16] (307 words)

The civil service [ch 2: page 17] (130 words)

Westminster [ch 2: pages 17-18] (427 words)

The voluntary sector [ch 2: page 18] (198 words)

Sexual harassment [ch 2: pages 18-21] (1,194 words)

Young workers — TUC survey of third-party harassment [ch 2: pages 21-22] (439 words)

Racial harassment and bullying [ch 2: page 22] (345 words)

LGBT+ bullying and harassment [ch 2: pages 22-23] (461 words)

Chapter 3

3. The law [ch 3: pages 24] (225 words)

While there is often an overlap between the types of behaviour associated with bullying and harassment, there is a difference in the way the law ...
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Health and safety law [ch 3: pages 24-25] (257 words)

Place of safety [ch 3: page 25] (265 words)

The employment contract [ch 3: pages 25-26] (460 words)

Constructive dismissal [ch 3: page 26] (173 words)

Why a constructive unfair dismissal claim is risky [ch 3: pages 27-28] (390 words)

The Equality Act 2010 [ch 3: page 28] (64 words)

Harassment [ch 3: pages 28-32] (1,199 words)

Sexual harassment [ch 3: page 32] (186 words)

Women and Equalities Committee inquiry [ch 3: page 32] (159 words)

The employer’s liability for harassment [ch 3: pages 33-35] (1,005 words)

Third party harassment [ch 3: page 35] (231 words)

Victimisation [ch 3: pages 35-36] (135 words)

Whistleblowers [ch 3: pages 36-37] (432 words)

Trade union victimisation [ch 3: page 37] (213 words)

Compensation in the employment tribunal [ch 3: page 38] (342 words)

Abolition of tribunal fees [ch 3: page 39] (115 words)

Acas Early Conciliation [ch 3: page 39] (63 words)

Time limits [ch 3: page 39] (49 words)

High Court personal injury claims [ch 3: pages 39-40] (387 words)

The Protection from Harassment Act 1997 [ch 3: pages 40-41] (223 words)

Criminal offence [ch 3: page 41] (72 words)

Cyberbullying and the criminal law [ch 3: page 41] (212 words)

Chapter 4

4. Tackling bullying and harassment [ch 4: page 42] (29 words)

Union reps have an important role in tackling bullying and harassment on both an individual, and more importantly, collective level. ...
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Raising awareness of bullying and harassment [ch 4: page 42] (306 words)

Taking a collective approach to tackling bullying and harassment [ch 4: pages 42-45] (1,004 words)

Using an organising approach [ch 4: page 45] (91 words)

Carrying out a survey [ch 4: pages 45-46] (282 words)

The role of health and safety reps [ch 4: page 46] (200 words)

The role of health and safety risk assessments [ch 4: pages 46-47] (520 words)

CSP collective approach to an individual complaint [ch 4: pages 47-48] (335 words)

Unite branch and ‘wide-ranging’ workplace bullying [ch 4: pages 48-49] (526 words)

Using the HSE Management Standards for work-related stress [ch 4: pages 49-50] (358 words)

Chapter 5

5. Dealing with individual cases of bullying and harassment [ch 5: page 51] (146 words)

Dealing with individual cases of bullying and harassment can be difficult, but as the communications union CWU sets out, members are entitled to seek ...
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What can individuals do? [ch 5: pages 51-52] (409 words)

What reps can do? [ch 5: pages 52-54] (897 words)

Representing a member accused of bullying [ch 5: pages 54-55] (507 words)

What other workers can do [ch 5: pages 55-56] (150 words)

Support for bullied and harassed staff [ch 5: page 56] (339 words)

Tackling bullying and harassment checklist [ch 5: page 57] (105 words)

Chapter 6

6. Working with employers [ch 6: page 58] (57 words)

While this booklet has shown that there are serious problems with bullying and harassment throughout the UK economy, there are also plenty of ...
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Negotiating a policy [ch 6: page 58] (122 words)

What sort of policy? [ch 6: page 58] (106 words)

What a policy should include [ch 6: pages 58-59] (220 words)

Statement of commitment [ch 6: page 59] (84 words)

Examples of behaviour [ch 6: page 59] (113 words)

Prevention [ch 6: pages 59-60] (87 words)

Duties of managers and supervisors [ch 6: page 60] (168 words)

Trade union involvement [ch 6: page 60] (94 words)

Information and training [ch 6: pages 60-61] (245 words)

Complaints procedure [ch 6: page 61] (228 words)

Informal action [ch 6: page 62] (107 words)

The role of mediation [ch 6: pages 62-63] (694 words)

Anti-bullying initiative at the Driver and Vehicle Standards Agency [ch 6: page 64] (362 words)

Formal complaints procedure [ch 6: pages 65-66] (434 words)

Investigating the complaint [ch 6: page 66] (128 words)

Timescales [ch 6: page 66] (49 words)

Confidentiality [ch 6: pages 66-67] (592 words)

If the complaint is not upheld [ch 6: page 68] (111 words)

Counselling [ch 6: page 68] (127 words)

Rehabilitation [ch 6: page 68] (70 words)

Monitoring [ch 6: pages 68-69] (124 words)

National agreements/model policies [ch 6: page 69] (199 words)

Negotiating a policy — checklist [ch 6: page 69] (114 words)

Further information

Further information [pages 70-71] (374 words)

The booklet has drawn on advice on bullying and advice produced by the employment law service Acas, the TUC and individual unions, including the ...
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